How to Order


PLEASE READ THE FOLLOWING
We will NOT be shipping orders in 2019 to allow time for ongoing property maintenance. Thank you for your understanding!
Prepaid orders for pick up at our Nursery Sales Weekends will be accepted beginning May 15, 2019. Our plant catalogue will be online at that time.

Order Processing :

  1. Remember that any incomplete or incorrect information will delay the processing of your order.
  2. Use the SECURE on-line order form, available by CLICKING HERE. This is the most efficient way to process your order. [ If you get weird warnings, read this. ]
  3. VISA and Master Card are the only accepted forms of payment to reserve orders for pick up at our Nursery Sales Weekends.
  4. All sales at the nursery are CASH ONLY.
  5. Allow up to one week for a reply indicating the status of your order.
  6. Order costs will be charged after order confirmation.

General Terms and Conditions

  1. All products are subject to applicable Canadian taxes.
  2. Availability of plants is subject to prior sales, and offers may be withdrawn at any time.
  3. This list cancels all previous lists and offers.
  4. All orders are filled on a first-come first-served basis. No additional charges are incurred by order additions. HOWEVER, removing or swapping plants in a confirmed order will incur a restocking charge of $5.00 per plant. Likewise, this also applies to the cancellation of a confirmed order.
  5. We pride ourselves in providing well-established, healthy plants which are true to name.
  6. Cloud's Orchids gives no warranty, implied or expressed as to the productivity of any plants. Many of the crosses offered are "cutting-edge" hybrids and it is impossible to predict the exact outcome with absolute certainty.
  7. All sales are final. No refunds or exchanges. Prices and charges may be subject to change at any time.
  8. Due to ever-increasing expenses, ESPECIALLY heat, we are no longer offering wholesale purchasing as of January 1, 2015.
  9. We reserve the right to refuse service.
  10. Any rude, demanding, unreasonable, profane or otherwise uncivilized e-mails will simply be ignored.

Discount Schedule

Plant prices in our catalogue are essentially wholesale prices. For larger quantity orders, the following discount schedule applies : Above amounts are based on plant prices only, exclusive of taxes.

Cloud's Orchids Contact Information

Purpose/RequirementContact
(Click on image to send us a message)
  • Order-related inquiries
    [To place an order, please use the Secure On-Line Order Form.]
  • Society Talks
  • Show invitations/communiques
  • Media interviews/appearances

Culture related questions (on OUR plants only)
Please refer to the Orchid Doctor and our extensive Culture pages.
Phone/Fax Numberunavailable
NOTE TO WEBMASTERS :
DO NOT type in the e-mail addresses above onto your web-site. Please just provide a link to this page for contact information. This page has been designed specifically to foil the efforts of spambots. If you publish these addresses on your web page, then you will be exposing us to a deluge of spam once again. Thanks.

[ Back to main page ]